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Returns & Exchanges

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Everything you need to know about Returns & Exchanges


Can I return my product?

We always aim to make sure our customers love our products, but please note that all items are non-refundable. However, if something does not fit or is not absolutely perfect we can facilitate an exchange!. iloveplum has an established exchange polic

Can I cancel my order?

Once an order has been placed it can not be cancelled. As soon as you click “Pay now” at check out your order is sent to our distribution center and they begin picking and packing it right away!

Can I exchange my product?

iloveplum has an established exchange policy, which allows you to exchange your item (including faulty and wrongly described items) for another item or store credit within 15 days from the date your order is shipped. After the 15-day period has elaps